Page 5 of What People Like You Want To Tell You About TripInsuranceStore.com
The newest comments are on the last pages. Some have the author’s name & city, state / province attached and some do not. These are are the real (not made up) words we have received from our customers. In case you’re tempted to think we just sit around and make these up, here’s why we don’t:
- The obvious reason is that it’s dishonest and unethical. This shouldn’t need to be said – I (Steve) do say it up front because that’s the kind of person I am
- Deanna, Kim & Steve are not that creative
- We are busy. It’s a lot of work running TripInsuranceStore.com. I (Steve) have better things to do than have Deanna & Kim sit around and make up kind words, feedback and testimonials. Click here to go to our feedback form if you’d like to leave us any comments.
- Some of our clients say it’s OK if you want to talk to them directly. If so, email Steve here and we’ll help you get in touch with them.
Read more testimonies and comments:
Hi Deanna, I was very pleased with purchasing my travel insurance with your company. You were very pleasant, kind and enjoyable to talk with, also very patient and informative with answering all my questions .I never once felt pressured or rushed into purchasing from you either. You can be assured that I will tell my friends and family of Travelex and the Trip Insurance Store.com when they need coverage for their trips and vacations in the future. The price is very affordable and I feel I have made a very good choice in choosing Travelex for my peace of mind. Thank You, Lillian B., Millers, MD
Thanks for checking. Have saved all the info and appreciate all the followup you provide. Thanks, Barbara M., Port Townsend, WA
Very friendly on the phone and easy to work with (Teresa). Your home page is comprehensive, too.
Service was very good. I’m very pleased that I bought from TripInsurance Store!
This was the first time that we bought this type of insurance and were very satisfied with the whole experience. We’ll definitely use this site again and have recommended it to others.
Outstanding site. It is rare to find personalized, detailed, honest information provided in a clear, straight forward manner. Teresa was extremely knowledgeable, patient, personable and is a true asset to your company.
The terms, definitions and words used in the benefits can be missed, misunderstood and interpreted incorrectly. Trip Insurance Store.com makes you aware of a policies underlying meaning and provides great examples to help make an informed decision.
This is a “5 Star” site. I would recommend it to anyone. I will definitely share my experience and your website with fellow travelers. I can’t thank you enough, because lack of knowledge is costly and beyond emotionally distressing.
Thank you for the great service provided. I do recommend you to friends. Authra J., Inglewood, CO
Easy to use site – liked the columns for comparisons.
I love the good price. Thanks, Janice
Very user friendly and easy to navigate. The site is great and I would use you again.
Great service – Deanna was a great help.
Thanks for getting back to me. We greatly appreciate your help and flexibility with our evcuation policy. Laurie H., San Diego, CA
You all at Trip Insurance Store.com have done a great job. Thank you, Ed G., West Palm Beach, FL
CSA was absolutely wonderful to deal with. I’ll always come back to Trip Insurance Store.com for travel insurance., Abraham D., Highland Park, IL
Your website Trip Insurance Store.com was instrumental in making me call you.
Yes I have the policy, downloaded and printed from your email. Thanks for your help,will contact you in future for upcoming trips. Thanks, Michael D., Oakland, NJ
I’m glad I keep Trip Insurance Store.com’s information next to our travel information. James M., Franklin, WI
I am really, really pleased with Mary and Trip Insurance Store.com. Anna B., Charlotte, NC
You have a very impressive website.
I want you to know that the travel insurance is doing exactly what it is supposed to do. My father was in great shape when I bought the insurance back in October 2005. But now he is not, “but ya never know he is 96”. I’m very happy I had the insurance and I have recommended Trip Insurance Store.com to my friends. Daniel C., Atlanta, GA
Thank you for your prompt reply! Flo G., CA
Thanks for calling, we are on our way! I feel confident with Trip Insurance Store.com. Stephanie D., Tucson, AZ
My husband and I would like to get new information since we just booked a cruise for next April, 2007. We used a very reasonable company through you this past April 2006 for a cruise. Judy B., Margate, FL
You have been a GOD send to us, otherwise we were planning to sell our Florida home – Thanks, and we have already told our friends about you, and gave them your toll free #. Tara was very helpful. Thanks to her, too. Yours sincerely, Conrad W., Harrow, Ontario, Canada
We are all set. Thank you for caling! Stan J., Fullerton, CA
I used your services for the first time in April of this year. Your website was recommended to me by a friend and I was NOT disappointed. I found your info relatively easy to navigate through and then when I did make a phone call to book some insurance, I was answered promptly by a voice and not an automated machine. Thanks very much and I will certainly be making use of your services again. Bernard S., Lethbridge, Alberta, Canada
I have received the claim forms that I requested and will be submitting those next week. It seems that this cruise is jinxed. This is the same cruise that we were on last year when my husband had his heart attack and had to be brought back to the US by air ambulance through your services.
We were so excited to get a chance to finish the cruise this year but it just isn’t meant to be, it seems. The policy we had last year, saved my husband’s life and I never go anywhere now without Trip Insurance Store.com! I look forward to continuing to work with you. D. J. Barnard-Dupree, M.D., Midlothian, VA
Thank you for your help with my recent purchase. Steve was great at answering my questions. Trip Insurance Store.com does a good job of answering most question, but it is great that we can call and talk to someone when we want further or expanded information. Antonia M., Ottawa, Ontario, Canada
It was exactly what I wanted. A quick simple way to get several quotes.
Value versus rental car agencies. Steve, Keep up the good work. Have used your car rental services 3 times now and will use in the future. Dennis N. Littleton, CO
Deanna, Thanks for following up! Yes I have everything and just yesterday I made a list of all the important numbers I need in case of emergency. I really appreciate GREAT customer service. Thanks again, Bryan M., Irvine, CA
Heard about Trip Insurance Store.com through Locogringo.com – it’s nice when word of mouth is something that spreads a good reputation.
Dear Steve, As a returning client I am anxiously awaiting your letter the next time that I purchase trip insurance through your agency web site Trip Insurance Store.com. The last time I purchased a policy I received your letter with a surprise attached. This time the letter contained another surprise. I hope that I never have the need to make a claim on any of my trip insurance policies, however it is comforting to know that there is an individual that actually cares enough to acknowledge the issuance of the policies. Dennis F., West Bloomfield, MI
Thank you so much for calling, we will be doing business with you in the future providing we don’t get eaten by a Lion on this trip. Judith H., Dover, DE
I’m pleased to report that I received a check from Travelex for the full amount of my claim. Thank you Trip Insurance Store.com for helping me in this process. Rob G., Madison, WI
Hi. I’m glad I found Trip Insurance Store.com. Evelyn
I have never worked with a company that’s tried so hard to make me understand what I bought. Gaston S., Raeford, NC
I was really pleased with our dealings with Trip Insurance Store.com. And Tara was great to work with. Karen P., Boca Raton, FL
Deanna, Yes, I have my information – Thank you so much! Sincerely, Brett B., New Orleans, LA
Thus far, our experience with Trip Insurance Store.com, is “Faster”,” Cheaper” and efficient. At any rate, thanks for everything and regards from me and my wife. Anthony Z., Grant, FL
Thanks very much for such a quick response to my email. You really do provide excellent service. Rich S., Honolulu, HI
Good talking with you Steve. You are a kind and patient person…just what I need in this litigious business. Best regards, Gayle Y., TX
It was very easy to make comparisons.
Continue the great service!
Continue the great service! Steve was and will be my first choice for travel insurance. I was impressed by his honest advice.
You came highly recommended by a lady at my insurance office who travels some and uses Trip Insurance Store.com when she does. Thanks, Cheryl
I appreciated the friendliness and helpfullness of everyone I spoke with. Thanks! Elizabeth A., Gilbert, AZ
Steve, You and your staff were so helpful and friendly. Thank you for making this easy. Cynthia Z., St. Louis, MO
Very helpful….I will be sure to use Trip Insurance Store.com for our travel insurance needs in the future!
What great service. Thanks for checking up on me to make sure I am doing my job. Thanks a Million. Charles T., Veradale, WA
Great Service!!! I really appreciate the follow up call and your website is great, the way you can compare the companies side by side. I read about the CSA plan on another site but was able to compare it with other companies on Trip Insurance Store.com and got it cheaper through you guys. This whole process has been just “really nice”. Lucy N., San Antonio, TX
I called your company for an explanation of coverage that I was reading about on a website. Turned out I was not calling the same place I was looking at on the web. Anywho, I was lucky enough to get a woman named Tara that answered all my questions and was so o.k. that I had called the wrong place. I was so impressed with the ease and availability of a human that I purchased the insurance from your company. Way to go!
I think you are great. I use Trip Insurance Store.com all the time.
Steve, I just wanted you to know that everyone did what they were supposed to do. Thank you for being so efficient! Corky S., Little Rock, AR
Thank you for all your help. Karen R., Orlando, FL
Thank you for everything on setting up my policy. Michael J., Decatur, GA
Thank you again for your fast response regarding our insurance coverage. I can assure you, I will have no problem recommending your web site to friends and business acquaintances in the travel industry. Wendy T., Alexandria, VA
Your site was easy to understand and easy to use. All the links worked and loaded quickly. I liked being able to compare policy features and costs. Hopefully I won’t have to use the insurance, but I think I have good coverage if I need it.
Your representative was very pleasant.
Very easy and quick and cost effective. Will use Trip Insurance Store.com again for future travels. Lynette B., Aiken, SC
Thanks Deanna! That was a very easy process. I appreciate your help and wish you a great day! Jonel C., Grand Forks, ND
Tara was professional and most helpful. Her suggestion, based on my insurance needs, was excellent. Having never had travel insurance before, I’m now much more informed, thanks to Tara. Of course, the ‘proof’ of this product would be if I have to use it and how well it provides what is promised. I hope I never have to find out.
Mary’s service was superb!!! Kenneth W., Blaine, WA
I like the fact that someone answered the phone promptly and I didn’t have to listen an select from pre recorded messages. The young woman who talked to me was very courteous and helpful. Your prices are reasonable. Margaret K., Carmichael, CA
Thanks for your quick answer yesterday. Sharon B., Walworth, NY
My second time buying from Steve & company. Very satisfied.
We like the one on one service and the price. We recommend Trip Insurance Store.com all the time.
I really appreciate the follow up and great customer service you guys give. Robert G., Idaho Falls, ID
We are writers and for our next speech we will be writing about Trip Insurance Store.com and recommending Trip Insurance Store.com. We write about customer service and your customer service is wonderful, wonderful. Lou B., Flemington, NJ
Your prices were the most competitive Helen H., Frisco, TX
Learned about your service on Cruise Critics – they were right about Trip Insurance Store.com.
I’ve used Trip Insurance Store.com several times and always been pleased, especially when there has been a problem.
It was very easy to sign up for some travel insurance.
I have printed everything off. Thanks for a wonderful product and service. Linda S., Hollywood, FL
Yes I do have my travel insurance information and it is in my carry on bag. Thank you so much though for reminding me. That’s great customer service. Duncan S.
Hi Tara, Yes we have all the information – it was sent via email, and I printed off the confirmation as well. Great site, seems like you help out a lot of people cut through the clutter how to choose a good plan out of the hundreds out there. Cheers, Simon C., Allen, TX
I have the information, thank you for checking on us. Alex T., Heathrow, FL
Tara, Thank you very much for your followup; we appreciate it. Best, Rich K., Irvine, CA
Fast service, very friendly customer service representative (Deanna) and the price was reasonable. Gordon S., Brampton, Ontario, Canada
I located your site while on Cruise Critic. I examined your Ins. offerings and then called your 800 number. I spoke with a very nice rep. who answered all of my questions and was very helpful. If there is any way to improve your services I can’t think what it would be right now. The prices are reasonable with adequate coverage options, thank you all for a pleasent experience. Randall B., St. Petersburg, FL
Thank you so much for such a prompt response. And, nice to call and immediately get a live person on the phone. Susan G.
Really easy, straighforward website and e-commerce transaction with good information about insurance comparisons, etc. Thanks!
response was quick
Very helpful, courteous people. I like the fact that you stand behind the products you sell.
You all are very courteous and patient. I have absolutely no complaints. It is difficult to even think of any improvements for this well run business. Keep up the good work.
I was very, very pleased. Insurance of any kind is not something that many like to purchase. I told Tara where I was going, and what I felt I needed, and she made a good, affordable suggestion immediately. Also helped me make a very good decision about a different type coverage. I will definitely use your service again. Thanks Tara.
Steve at The Trip Insurance Store puts customer service at the top of his company’s list of services provided. Trip Insurance Store.com’s insightful evaluation of the plusses and minuses of the travel insurance policies offered on their site for a potential client’s careful consideration, along with their suggestions regarding which policy offers the best coverage for the trip planned, makes this site a must visit when planning your next trip.
Trip Insurance Store.com is highly recommended for anyone worrying about covering the potential risks associated with travelling. Thanks, Gene R., Woodbine, MD
You’re web-site saved my life! On May 22, 2006 we purchased two non-refundable tickets for our trip to Perth & Auckland in August. Wouldn’t you know I landed in the hospital for a week beginning Memorial Day, and didn’t get a chance to look for trip insurance until today. Your site is perfectly clear, and it appears I just made the purchase in time (Travelex Plus – 21 day grace period for pre-existing. Was totally confused until I found Trip Insurance Store.com!! Thank – you.
Again, you guys were the only place I could figure out this 21 day period thing. Another web-site had the same insurance (for another $40+), but you explained that the 21 days began the day after we made our initial deposit! I never thought much about the pre-existing condition issue until I began looking around yesterday. I always buy travel insurance as I’m on Medicare. Good thing I decided to look yesterday – or I would have been going away for over two weeks without it.
I spent two hours searching sites having googled “Travel health insurance.” Got tired and confused and tried “Travel health insurance, pre-existing condition” you were at the top of the list.
Again thanks a wonderful service and web-site! Dave M., Marana, Arizona
PS – I even got an e-mail the next morning after I bought the insurance to make certain that I did understand the pre-existing condition clause
Thanks for checking with us. We have all of our documentation for our travel insurance. We will definitely keep you in mind for future travel insurance needs! Gary C., Middletown, MD
You are very pleasant to speak with on the phone. Nancy S., Bridgewater, MA
The friendly, professional service is so very refreshing!
I am responding to this on behalf of my daughter. Yes. I have given all of the info to her. She is set. Thanks for the good customer service. Bryan B., Fredericksburg, VA
Thanks so much. I want you to know my daughter cut herself on a cart at the Gatwick airport. It was a minor cut, only needing a bandage and some rest. It was a real relief to know that had we needed to…we could’ve had an ambulance and hospital care in another country if necessary. Thank goodness there was no need to file a claim. Everything went fine and we had a great vacation. I am going to use your services from now on whenever I plan on any trip out of town. Thanks again. Sincerely, Krys K. Apalachicola, FL
I bought from Trip Insurance Store.com because I could pull up the insurance contract before purchase to read the “fine print”.
This is the second time I used Trip Insurance Store.com and I wouldn’t buy from any other website. Even though I bought a Travel Guard plan last time and knew I wanted the same plan again, I preferred buying it through your site, rather than from Travel Guard directly. Somehow I feel secure knowing you are there to chat with if I need to. Your information is concise and I like the advantages – disadvantages pages. The website is very well designed and easy to use.
I was very pleased to receive the letter from Tara. How nice to be reminded that I may cancel the policy within 14 days and to have printed the pertinent phone numbers I may need while on my trip. You provide a personal touch that is all too rare in the service industry these days. Thank you. Barbara K., Cary, NC
Hello, Thanks for your e-mail. You are truly on the ball. Yes, we do have our info. Sure hope we do not need to use it. Thank you again. Al and Linda F., Warrenton, NC
Hi Steve, Thanks so much for being so attentive. You know I meant to do this because if we decide to take an excursion, it would then be covered but, I guess when I completed the application, it slipped my mind. Please do. You definitely have our consent to increase this to $1000. Thanks, again….Steve and Jeanette H., Bridgewater, NJ
Hello Steve, and thanks for the heads up. I didn’t realize your policy of rounding up, but if it is the same cost to us, by all means let’s do round it to $2000 PP. I was just figuring actual costs, with resort and airfare. Let me know if you need more than this email as authorization. Thanks! Ralph and Therese V., Vancouver, WA
Thank you for a great service. We already referred our travel companions to you for their insurance.
Mary was very efficient and answered all my questions and helped me choose a policy that suited my needs. Mary N., New York, NY
You are awesome I told every body about you. I needed it right away and I got it! Thank you so much! The price is awesome too, keep it up!
Great company. Friendly swift transaction. Good day!
Really appreciated the pros & cons of each plan. Didn’t see that on any other website.
Your service is fantastic and prompt. Thank you for your help. It’s nice to know I am covered in case something happens. I sure hope my trip goes well and I dont need you but you are a good security blanket.
Great price!!! So Easy to use… I’m sending friends your way too!
Feeling of trust. You explained everythig clearly. And you gave me a good feeling of security
Good, efficent service; knowledgeable and helpful agents; competitive prices. I was very satisfied with the service.
I spoke with Deanna, and she was quite helpful, knowledgeable about the various plans and courteous. Thank you for making it easy to compare the plans. Mrs. K., Fort Worth, Texas
I travel approx twice a year and ONLY purchase my insurance from Trip Insurance Store.com. Never had a problem, excellent customer service and ease when filing a claim is necessary. I recommend you to all my friends. Colleen H., Bayonne, NJ
Thank you for having great employees like Deanna! Very easy, very polite and helpful employees.
I enjoyed your product entirely. Thank you for taking my application over the telephone.
I found Trip Insurance Store.com from comments on a web site by previous customers. Yours was by far the best of three or four comparison web sites that I looked at. Thanks
The ease of use and the quickness of your response was wonderful. Would recommend Trip Insurance Store.com to others and will certainly use it again.
Thanks, The employee was clear, and quick. Antionetta A., Branson, Ontario, Canada
Your site answered everything we needed to know and took the confusion and overwhelming research in obtaining insurance. We will be recommending you to all our traveling friends and family. Thank you!
Prompt service and prompt answer to my questions. Gerard V., University Park, FL
This is an excellent site, easy to use. I especially apreciate the price comparison. Frank G., Richmond Hill, Ontario, Canada
All is super
Thanks, Deanna, for the great service again. The email from Travel Guard has already arrived. I appreciate your help. Regards, Yola C., Stowe, VT
Mary, I just went ahead and purchased the Travelite plan that you suggested. Thanks for the advise. Sincerely, Anita G., Chatsworth, CA
So far, I am completely pleased. The true test will come if, God forbid, I have some emergency and must file a claim with the company selected from your site. Then I will see whether you recommend reputable companies. Otherwise, this site has convinced me to purchase my own insurance for each trip I take rather than rely on a travel agent. Roger
PPS - Even though TripInsuranceStore.com is the world's most informative travel insurance website, you are still responsible to know the coverage terms, conditions, limitations, and exclusions of your plan. No comments or explanations confirm or deny coverage. You need to refer to each plan's policy wording.
PPPS - The Trip Cancellation coverage begins at 12:01 a.m. on the day after the date the policy is purchased. All other coverages begin when you leave home for your trip when your departure date is in the future.
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