How to File a Travel Insurance Claim
|I had the unfortunate experience of needing to fie a claim recently – your staff helped me understand what I needed to do. While the paperwork was a bit excessive, my claim was successful and my non-refundable costs were reimbursed in full.|
As we promised you, we will help you with your claim. We won’t do everything for you. You still need to work with the travel insurance company and gather all the documents. Why are there so many denied claims? I (Steve) firmly believe that the majority of denied claims are because the insured travelers either received the wrong advice prior to purchase or that they were sold the wrong policy by an uninformed travel insurance seller. You get our help with claims. We even help you if you didn’t buy from us.
I don’t have a hollow guarantee like “No Complaint Policy”. The truth is that not all travel insurance claims are paid to a customer’s satisfaction. Sometimes the travel insurance company makes a mistake (I have gotten these resolved), but other times it’s not a payable claim. If you want to Read this scathing Yelp review for a perfect example A big part of that is that we go to great lengths to educate you. If travel insurance isn’t a good idea for you to buy it, we will tell you not to buy it, If you insist, we will refuse to sell it to you. Here are some examples:
Before you start to whine about having to do all that work, ask yourself “When was the last time my travel agent or a company who sold me travel insurance gave me any service after they had my money?”
Buying any insurance is a risk. You are trading a known certainty (your hard earned money) for an unknown quantity – the promise of the insurance policy doing what it says it will do. That’s why I pre-screened & selected the plans I feel comfortable representing.
|Travel Insurance Claim Paid in Full for Jon from Massachusetts: I wanted to follow up with you on your very helpful telephone calls as it relates to the claim that we ended up filing with Travel Insured.
Thanks to all of the details about the fine print on your web site (and the advice you gave me on the phone the Friday before when the storm was coming in), Travel Insured paid ($16,300 check came today May 9, 2014) for EVERYTHING (except a local cab we took to a restaurant and a few cash gratuities we didn’t have receipts for totaling about $100), including reimbursing us for 4 of the 7 lost days on the ship. What could have been a total disaster ended up becoming a very nice trip for my family (other than the crazy travel day getting there after the snowstorm).
I can’t thank you enough for the phenomenal information and advice on your web site and on the phone. Understanding the fine print in advance made all the difference in the world for our claim. We will be lifetime customers and we recommend you to everyone that we know! Click here to read Jon’s entire letter with all the details.
Filing a claim on your CSA travel insurance plan is a relatively easy process. Simply download the form you need, provide any necessary information and submit it to CSA directly.
Determine which type of claim form(s) you need and download them. Instructions and any other forms you might need with each claim form is included. Then complete the form and include any required documentation to support your claim.
Please Note: You will need Adobe Reader to open the PDF files. Download a free copy from the Adobe Web site. If you are experiencing problems viewing the PDF, please upgrade to Acrobat Reader 9 or higher.
For all Air Flight Accident and Travel Accident claims, please call CSA at 800-541-3522.
Mail your completed form(s) and required documentation to CSA at the address below. For your convenience, you can also call, fax, e-mail or write CSA to request a travel insurance claim form. Save a copy of anything you mail.
Claims: (800) 541-3522
To report a claim you will need your plan number, not your policy number. Your plan number is located on the top right corner of your confirmation of purchase from Global Alert.
You may also view your claims status here: You will need your plan number, name on the policy, and claim number.
You may also start your claim over the phone or request claim forms to be mailed to you by calling:
24 Hour Emergency Assistance: (800) 555-9095 or (603) 894-4710 (Call collect outside the USA)
Claims: (888) 243-2358
> Click plan holders tab at the top > Click file a claim on the left
You will need your product and plan number to submit a claim on line or to view your claims status.
You may also start a claim by calling Travelex at 1-800-228-9792
Travel Max, Select & Basic, Flight Insure Plus
You must call Travel Guard directly at 1-800-826-1300, Monday – Friday
To see what documentation is required to file a claim go to Travel Guard Claims
24 Hour Emergency Assistance: ◦(800) 826-1300 or (715) 345-0505 (Call collect outside the USA)
Travel Guard International
To file a claim, see your claim status, or to get claims support
Go to Travel Insured Claims
You will find all of the links to file a claim, see your claim status, or to get claims support as well as a FAQ section. To file a claim you will need your policy number.
You may also file a claim over the phone with Travel Insured by calling 1-800-243-2440, Monday – Friday 8 AM – 5:30 PM
Claims: (800) 243-2440
To file a claim, see claims status or see what documentation is needed to report a claim go to TravelSafe Claims and click on the claims tab at the top of the page and follow the directions. You may also submit a claim over the phone with Travel Safe at: 1-888-411-5378.
In order to report your claim(s) online, you will need the following information:
In order to review the status of your claim(s) online you will need the following information:
Claims: (888) 411-5378
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PPS - Even though TripInsuranceStore.com is the world's most informative travel insurance website, you are still responsible to know the coverage terms, conditions, limitations, and exclusions of your plan. No comments or explanations confirm or deny coverage. You need to refer to each plan's policy wording. Click here to get each plan's complete details of coverage.