Jenny emailed me needing travel insurance information. In her original email she stated “neither I nor my husband have any pre-existing medical conditions”.
Nevertheless, I wrote her and asked “Have either of you had any changes in medication dosages, stopped taking any prescription or added any new ones the past 6 months?”
Here’s Jenny’s response:
We have had no changes in our medications. But, my husband’s blood thinner medication dosage was lowered just a month ago.
My response was, “The adjustment in your husband’s medication causes it to be defined as a pre-existing medical condition. You have nothing to worry about because we can easily cover that. I’ll email you the prices & details shortly.”
After some back and forth emails and a few phone calls, I was able to help Jenny and her husband get a trip cancellation plan that includes pre-existing medical condition coverage.
This experience underscores why people can have trouble with a travel insurance plan. Had I accepted her original statement of “neither her nor her husband have any pre-existing medical conditions”, I would have given her the wrong advice which could result in a denied claim.
I hope this makes sense. If you want the right travel insurance advice, call us at 1-888-407-3854 and we'll help you figure it all out.
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