When I bought your Rental Car Insurance policy I specifically asked regarding the Rental Car Damage Coverage if Ireland was covered. I was told that “yes it is”, and also in the plan documentation, I see there is NOT any exclusion for Ireland. I have my Plan Document and Confirmation of Benefits.
But for the rental car company I would like a LETTER that states the dates of my policy and that Rental Car Damage Coverage is included for Ireland. In other words that Ireland is not excluded.
I just called the insurance company and they said they would not send me such a letter, even though they confirmed that yes Ireland is not excluded, (no countries are excluded anywhere in the plan documentation).
Could you PLEASE help to secure such a letter for me?
The short answer is “No, I can’t get the letter”.
The reason is that a letter is not necessary. Your Rental Car Insurance policy specifically does not exclude Ireland. In addition, the rental car company does not require a letter.
I know that there are people who distrust insurance companies, sometimes because of their past experience and other times because of vague policy wording. However, this is not one of those times because there is nothing vague or misleading. It’s clear Ireland is not excluded.
If you have any questions about travel, rental car, international medical or flight accident insurance, send them to us. No matter how odd, complicated or trivial your requests may be, write us and we will help you. Even if you didn’t buy your insurance from us, but you feel that whoever you bought it from isn’t being clear about how your policy works.
Something else, as you may have read on my websites, in our emails and / or letters to you, we will help you if you have a claim. You need to let us know you have a claim because due to privacy laws, companies cannot voluntarily tell us who is filing a claim.
You may reach us at https://tripinsurancestore.com/travel-insurance-email-contact-form/ .