{"id":9164,"date":"2024-07-01T00:43:32","date_gmt":"2024-07-01T06:43:32","guid":{"rendered":"https:\/\/tripinsurancestore.com\/blog\/?p=9164"},"modified":"2025-10-25T13:30:59","modified_gmt":"2025-10-25T19:30:59","slug":"get-your-trip-cancellation-claim-paid-in-full","status":"publish","type":"post","link":"https:\/\/tripinsurancestore.com\/blog\/get-your-trip-cancellation-claim-paid-in-full\/","title":{"rendered":"Get Your Trip Cancellation Claim Paid in Full"},"content":{"rendered":"<div align=\"right\"><span class=\"mc-toc-title\"><a title=\"Subscribe to my Wall Street Journal Recommended Blog\" href=\"http:\/\/eepurl.com\/wCXYr\" target=\"_blank\" rel=\"noopener\">Subscribe<\/a><\/span><\/div>\n<blockquote><p>Hi Steve, My husband and I booked a Celebrity cruise for about $8,000. How much is a good Trip Cancellation plan?<\/p><\/blockquote>\n<p>This sounds like a simple request, right? It isn&#8217;t, but not for obvious reasons. In fact, because of the apparent simplicity, had they not called us, they probably would have lost $2,405 on a covered trip cancellation claim.<\/p>\n<p><strong>Me<\/strong>: What&#8217;s the per person cost for each of you?<br \/>\n<strong>Them<\/strong>: it&#8217;s $4,000 per person.<br \/>\n<strong>Me<\/strong>: Since it&#8217;s a Celebrity cruise, does Guest #2 have a 75% discount?<br \/>\n<strong>Them<\/strong>: I don&#8217;t know. My travel agent told me that&#8217;s our per person trip cost.<br \/>\n<strong>Me<\/strong>: Since November 2023, almost every Celebrity invoice we&#8217;ve seen shows Guest #2 with a 75% discount. In order to be sure, you&#8217;ll need to see your Celebrity invoice.<br \/>\n<strong>Them<\/strong>: I don&#8217;t know if it&#8217;s worth the hassle.<br \/>\n<strong>Me<\/strong>: I think it is, because you don&#8217;t want to discover at claim time that you&#8217;re not getting all your money back.<br \/>\n<strong>Them<\/strong>: What do you mean?<br \/>\n<strong>Me<\/strong>: If Guest #1 paid the full price and Guest #2 got 75% off, then insuring $4,000 per person means that a trip cancellation for a covered reason could result in Guest #1 losing at least $2,000 on their claim, while Guest #2 ends up being overinsured.<\/p>\n<p>I told them this story:<\/p>\n<blockquote><p>In November 2023, a couple called me about insuring a $1,000 per person April 2024 Celebrity cruise. I asked if they were sure they had the same cost, because I&#8217;d seen Celebrity invoices where Guest #1 has a higher trip cost than Guest #2. They called their travel agent to clarify and called me back and saying their travel agent confirmed the trip cost was split equally at $1,000 per person which they insured.<\/p>\n<p>In April they cancelled their cruise for a covered reason. We helped with their claim. They called in May unhappy with its outcome: Guest #1 received only $1,000 and Guest #2 received $520. I reminded them (I have a good memory) that in November their travel agent said their trip cost was $1,000 each. Unfortunately, Celebrity&#8217;s cancellation invoice showed Guest #1&#8217;s trip cost as $1,480 and Guest #2&#8217;s trip cost as $520. The total was still $2,000, but the split wasn\u2019t equal because Guest #2 had a 75% discount on their trip cost. Sadly, their travel agent wouldn&#8217;t take responsibility for misleading them so they are out $480.<\/p><\/blockquote>\n<p>Those people called me back a few hours later after they got a copy of their invoice. Look at what it showed:<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9277\" src=\"https:\/\/tripinsurancestore.com\/blog\/wp-content\/uploads\/2024\/06\/guest-2-is-lower.png\" alt=\"\" width=\"550\" height=\"274\" \/><\/p>\n<p>As you can see, Guest #1&#8217;s total charge is $6,496.98 and Guest #2&#8217;s total charge is $1,767.98. They were very happy they got the invoice and didn&#8217;t take their travel agent&#8217;s advice. They also told me that the other websites they visited advised them to do exactly what their travel agent said.<\/p>\n<p>This is why I said &#8220;they probably would have lost at least $2,000 on a trip cancellation claim&#8221; if they insured a $4,000 per person trip cost.<\/p>\n<p>PS &#8211; They said they have been insuring their cruises incorrectly for years, but they won&#8217;t be making this mistake again.<\/p>\n<div align=\"center\">\n<hr width=\"30%\" \/>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Subscribe Hi Steve, My husband and I booked a Celebrity cruise for about $8,000. How much is a good Trip Cancellation plan? This sounds like a simple request, right? It isn&#8217;t, but not for obvious reasons. In fact, because of the apparent simplicity, had they not called us, they probably would have lost $2,405 on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9164","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/tripinsurancestore.com\/blog\/wp-json\/wp\/v2\/posts\/9164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tripinsurancestore.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tripinsurancestore.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tripinsurancestore.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tripinsurancestore.com\/blog\/wp-json\/wp\/v2\/comments?post=9164"}],"version-history":[{"count":0,"href":"https:\/\/tripinsurancestore.com\/blog\/wp-json\/wp\/v2\/posts\/9164\/revisions"}],"wp:attachment":[{"href":"https:\/\/tripinsurancestore.com\/blog\/wp-json\/wp\/v2\/media?parent=9164"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tripinsurancestore.com\/blog\/wp-json\/wp\/v2\/categories?post=9164"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tripinsurancestore.com\/blog\/wp-json\/wp\/v2\/tags?post=9164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}